Unifi is one of Malaysia’s most popular broadband and fiber internet providers, serving millions of users. Paying your Unifi bill on time ensures uninterrupted internet access and avoids additional charges. With multiple payment methods available, from online banking to physical stores, managing your Unifi bill is convenient and flexible. In this guide, we will walk you through the different ways to pay your Unifi bill, ensuring a smooth and hassle-free experience.
Understanding Your Unifi Bill
Before making a payment, it is important to understand your Unifi bill. Typically, a Unifi bill includes:
- Account details – Your account number and billing cycle.
- Service charges – Monthly subscription fees based on your plan.
- Additional charges – Any add-ons, call charges, or extra services.
- Late payment fees – Penalty fees for overdue bills.
- Total amount due – The total payable amount and due date.
You can access your Unifi bill via email, the MyUnifi app, or the Unifi website. Understanding your bill helps you verify charges and prevent billing errors.
Payment Methods Available for Unifi Bills
Unifi provides multiple payment methods to cater to different customer preferences. Whether you prefer online payments, auto debit, or in-person transactions, Unifi offers various channels to make payments convenient. The available methods include:
- Online payment via the Unifi portal
- MyUnifi mobile app
- Internet banking
- Auto debit
- TMpoint or Unifi stores
- ATM and Cash Deposit Machines (CDM)
- Convenience stores
- E-wallets like Touch ‘n Go, GrabPay, and Boost
- Mobile network operator billing
Each method has its own advantages, providing flexibility for users based on their preferences.
How to Pay Your Unifi Bill Online
Online payment is one of the fastest and most convenient ways to pay your Unifi bill. You can make payments through the Unifi portal by following these steps:
- Visit the official Unifi website at https://unifi.com.my.
- Log in to your Unifi account using your credentials.
- Navigate to the “Billing” section and select your outstanding bill.
- Choose a payment method (credit/debit card, online banking, or e-wallet).
- Enter the required details and proceed with the payment.
- Once successful, you will receive a payment confirmation via email.
This method ensures quick transactions, allowing you to pay from the comfort of your home.
Paying Your Unifi Bill via the MyUnifi App
The MyUnifi app is an efficient way to manage your Unifi account and bills. To pay via the app:
- Download and install the MyUnifi app from the App Store or Google Play Store.
- Log in using your Unifi account credentials.
- Tap on the “Billing” section to view your outstanding balance.
- Select a payment method and enter the necessary details.
- Confirm the transaction and receive a payment receipt instantly.
The MyUnifi app also allows you to track your billing history and enable auto-pay for hassle-free transactions.
Making Payment Through Internet Banking
Most Malaysian banks support Unifi bill payments via internet banking. Here’s how you can pay using online banking:
- Log in to your bank’s online banking portal.
- Select “Bill Payment” and search for “Telekom Malaysia” or “Unifi.”
- Enter your Unifi account number and payment amount.
- Confirm the transaction and receive a receipt.
Popular banks such as Maybank, CIMB, Public Bank, and RHB provide seamless Unifi bill payments via their online platforms.
Paying Your Unifi Bill Using Auto Debit
Auto debit is a convenient option for customers who want to avoid the hassle of manual payments every month. To activate auto debit:
- Log in to the MyUnifi app or Unifi website.
- Navigate to the “Billing” section and select “Auto Debit.”
- Enter your credit or debit card details.
- Authorize the recurring payment setup.
- Your monthly bill will now be automatically deducted from your card.
This method ensures timely payments and helps avoid late payment charges.
How to Pay Your Unifi Bill at a TMpoint or Unifi Store
For those who prefer physical payments, TMpoint and Unifi stores accept Unifi bill payments. Simply visit the nearest TMpoint or authorized Unifi outlet and provide your account details to make a payment via cash, credit/debit card, or e-wallets.
Using ATM and CDM Machines for Bill Payment
You can also pay your Unifi bill at selected ATMs and cash deposit machines (CDMs). This method is available at major banks, including Maybank, CIMB, and RHB. Insert your ATM card, choose “Bill Payment,” select “Unifi” or “Telekom Malaysia,” and enter your account number to complete the payment.
Paying Your Unifi Bill at Convenience Stores
Unifi bill payments are accepted at convenience stores like 7-Eleven, MyNews, and KK Super Mart. Inform the cashier about your Unifi bill payment, provide your account number, and make the payment via cash or card. A receipt will be issued as proof of payment.
Using E-Wallets for Unifi Bill Payment
E-wallets such as Touch ‘n Go, GrabPay, and Boost offer Unifi bill payment options. Simply open your e-wallet app, navigate to “Bill Payments,” select “Unifi,” enter your account details, and complete the transaction.
Unifi Bill Payment via Mobile Network Operators
Some mobile network operators, including Celcom and Maxis, offer bill payment services for Unifi customers. You can check with your mobile service provider for available payment options.
Understanding Late Payment Charges and Fees
Late payments may result in additional charges, service disruptions, or even account suspension. Always check your bill’s due date and clear outstanding amounts on time to avoid extra fees.
Also Check: Unifi Internet Plans
Tips to Avoid Late Payments
- Set payment reminders or use the MyUnifi app for notifications.
- Enable auto debit for seamless monthly payments.
- Pay via online banking or e-wallets for quick transactions.
- Keep a record of payment receipts for reference.
Conclusion
Paying your Unifi bill is now easier than ever, thanks to multiple payment options catering to different preferences. Whether you choose online banking, the MyUnifi app, or a physical store, there are plenty of ways to ensure your bill is paid on time. Choose the method that best suits your needs and avoid unnecessary late fees.
FAQs
- What happens if I miss my Unifi bill payment?
Unifi may impose late fees, and prolonged non-payment could lead to service disconnection. - Can I pay my Unifi bill using an international credit card?
Yes, most major credit cards, including international ones, are accepted for online payments. - How long does it take for a Unifi bill payment to reflect?
Online and app payments are usually instant, while bank and store payments may take up to 48 hours. - Is there a way to get a discount on my Unifi bill?
Occasionally, Unifi offers promotions or discounts for customers who opt for auto debit or bundle plans. - Can I pay my Unifi bill in advance?
Yes, you can make advance payments to avoid the risk of service interruption.